Privacy Policy

PRIVACY POLICY

Last Updated: May 2026

Floraison USA (“Floraison,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, sign up for our email list, participate in a giveaway, or use our services.

  1. INFORMATION WE COLLECT

We may collect the following information when you interact with us:

• Name
• Email address
• Phone number
• Mailing address (if applicable)
• Wedding or event details you voluntarily provide
• Photos, inspiration images, or other materials you choose to share

We may also automatically collect limited technical information such as:

• IP address
• Browser type
• Device information
• Website usage data

  1. HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to inquiries and provide customer support
• Prepare proposals, quotes, and floral designs
• Process bookings and payments
• Deliver services and communicate regarding your event
• Send marketing emails, promotions, and special offers (if you opt in)
• Improve our website, services, and customer experience
• Comply with legal obligations

  1. TEXT MESSAGE COMMUNICATIONS

If you provide your phone number, you may receive communications regarding inquiries, bookings, event updates, promotions, or special offers.

You may opt out of marketing text messages at any time by replying STOP.

Message and data rates may apply.

No mobile information or SMS consent data will be sold or shared with third parties for marketing purposes.

  1. SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Website hosting providers
• Email marketing platforms
• Delivery and logistics providers

These providers are only permitted to use information as necessary to perform services on our behalf.

  1. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

We may use services such as Google Analytics, Meta Pixel, or similar tools to understand how visitors use our website and to improve advertising performance.

You may disable cookies through your browser settings.

  1. DATA SECURITY

We take reasonable measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. CHILDREN’S PRIVACY

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18.

  1. YOUR RIGHTS

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information, subject to legal requirements
• Opt out of marketing communications

To make a request, contact us at:

info@floraisonusa.com

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

  1. CONTACT US

Floraison USA

4451 NW 61st Pl
Coconut Creek, FL 33073

Email: info@floraisonusa.com

Website: www.floraisonusa.com